Why Mobile Apps Must Die. Yes Really...

I use multiple mobile devices on Apple & Android, and believe really strongly in a fair and balanced approach for customer experience. Why? Because we have evolved (partially) from the design for one browser mentality, and why would we waste time going back to that awful closed thinking?

Mobile is at a huge evolutionary step, and in all aspects of life we have to deal with other fanboys such as the iMyopia possee. Depsite the huge growth of Android and the benefits of HTML 5. Both of which I do admit are more attractive because they are open to me, but in honesty, neither platforms are perfect.

Only web apps can bring the balance that is needed and ease the development issues for cross platforms, and dammit as a customer and being involved in mobile development, choice is bloody important!

Would you open a shoe shop and offer only one shoe, in one size?

I'm trying to bring the choice wherever I can, and from a work perspective was very proud that my team & I were able to offer this to our customers this year with RMIT University's first HTML5 mobile web app.

So where do we all go from here? Enter Scott Jenson, an ex Apple, and Google employee and mobile developer and strategist. A great talk and worth watching for his valuable and knowledgable insights in to the clutter of apps surrounding us, and I thnk only backs up what I and others have been saying which is...'choice'. Bring it!

Posted by Stephen Scott
          

The Quiet Place. We All Need Some Of This...

Beautiful.

Via the always awesome Darth Ambiguous

Posted by Stephen Scott
          

Are your Web site/app users S.T.U.P.I.D?

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A colleague shared an article on the excellent boxes and arrows site which I had not been on in years, and I then discovered another excellent article. Written by Stephen Turbek, he points out some obvious, but oh so easily missed key design items that all site and app designers need to remember.

Good point on the Apple iPhone ads that of course, also trained generations whilst it played, and gave the perception it was easy to use. A huge factor in the iPhones success.

Read this gem of an article now

 

Related posts

Posted by Stephen Scott
          

RMIT University is refreshing, mobile and open...

Rmit_-_rmit_university

I rarely ever talk about my work here on this site, but we've undertaken some major work recently that I think is worth sharing.

It's been three years since we took a redesign at RMIT, and in this case, we've only taken a refresh rather than a full redesign so far. Simply put, most web sites these days are incredibly hard work to change. As businesses realise the importance of digital media, every step becomes more careful, more planned, more throrough and more and more stakeholders are involved. 

Talking with colleagues in the education and other sectors at several social media conferences recently, it's became clear that finally (finally!) over the last few years business have realised how crictical your brand and digital presence is across your site, partners sites, social and mobile. 

So with that in mind it was rewarding we could finaly make some of those changes recently. And with a successful site refresh done in recent weeks, a very successful mobile site for our Open Day today (see below), and an amazingly successful Open Day offline and online campiagn I'm very proud of all of the work we have done in the organisation. Only possible thanks to some very hard work, lots of debate and a large amount of people who have worked with us on all these projects and helped make them a reality. 

Now the really hard work begins : )

3wxdhtve4auy

 

Posted by Stephen Scott
          

The Great Rock And Roll Swindle; iTunes Prices sting Australian's 69% more than the USA.

Chit500

One piece of bloated software I really dislike is iTunes. Like the child catcher from chitty-chitty bang bang, it lures in those less technically minded only to have things turn sour if you don't drink all the iKool aid it offers.

All looks delicious and oh so very shiny, especially with your shiny new Apple iGadget. And it'll stay that way, unless you decide to change your mind or move elsewhere or to a new, non-iDevice. Then, the Disneyfied walled garden you've been lured in to, suddenly is not so easy for average Joe or Joesphine punter to get out of...

As the computer guy to turn to for my family and some friends, I all too often am asked how to get music or movies out of, or play on, other devices or computers. Or to be able to get music or apps from the USA or access other services that iTunes all too often region locks you out of. I try to tell them how to do it, but frankly I think it's designed to be far too complex, and I see them glaze over as I tell them how to hack it all, and they mostly all decide it'll be simpler to just...not...bother. 

To me what it lacks is customer choice. It's no longer your media your buying, it's 'their' media and you'll just have to suck it up princess. Didn't you read that new (on mobile) 56 page terms and conditions when you installed? Your not having it easily, you'll have it their way, or things will be very bad in iLand.

Don't get me wrong, Apple make great customer products with some amazing user experiences, but iTunes, it's pricing, and region locking always gets in the way.

An Apple physical product to me is like meeting a really, really hot girl. Like, wow. She's awesome. 'Hawtness' personified! However, if you want to 'interface' with this girl in anyway shape or form, well...your gonna have to go through her rather large, and deeply unattractive 'complex' friend iTunes, every.single.time. Apple tries to tell us she has y'know 'a great personality'...but I think even they would dump her if she wasn't making them so rich.

Add in a fat 30% revenue for all apps bought straight to Apple (with that region lock fat on top) and you can see why they won't change the iTunes filtered funnel in a hurry.Go on, have a glass of iKool aid, it's shiny! So not a major surprise, it's all about money. And this great article here, shows just how much your stung for your media, and overall why they want to region lock you in and keep you milked. I kinda say more power to them. If we are daft enough to buy it and put it up with it, (or care) they why should they change?

Media_httpwwwmacstori_ajcde

via macstories.net

The irony is when you think about it, all these things iTunes sells are virtual bits and bytes. So they really are the modern day Sex Pistols, as they have manged to achieve the great(est) rock and roll swindle there ever has been.

Posted by Stephen Scott
          

I know this is now old but..too good! 'How to make your shopping cart suck less'.

How to make your shopping cart less crappy

The Oatmeal

 

 

8 websites you need to stop building

 

 

reCaptcha

 

The Oatmeal

 

Only just catching up on December reading and can't less this gem get by, in case some one in 'Shitfuckistan' (as the Oatmeal so delicately puts it on step 3) missed seeing this...

Everyone who works on the web (and those that manage those people) need to see this and follow Oatmeals bloody good advice! Not only a great satirist but great UX dude too!

Posted by Stephen Scott
          

And how would you like your graphic design?

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Fantast-ique! Applies to many, many things, but particularly love the ugly sauce section.

Posted by Stephen Scott
          

Major UX fail in latest flash update, Adobe doing an excellent job to piss everyone off.

flash on iphone

Image via http://www.metawedgie.com

No wonder Steve Jobs can't stand flash. I'm with him on that one, and it seriously I think it has had it's day. Flash development seems to be like IE6, determined to hang on till the bitter, bitter end.

Another nail in it's coffin started last week with the latest version of Adobe's flash player coming bundled with McAfee. A well known bloatware anti virus product.

If I missed the checkbox (apparently there was one), you can damn well know that millions will definitely miss it. Possibly due to the way firefox and other browsers install the update, you may not even see a checkbox like me. And that's Adobe's total lack of respect and integrity for it's customers, it chases profits by bundling junk surreptitiously with it's not very flavour of the month plugin. It's bad enough you have to have Adob'e download manager installed as well...just to get the damn Flash plugin.

Is someone from Microsoft involved with Adobe? 8D

Sarcasam aside, in the last week alone the twitterverse has coughed up a ton of angry tweets at Adobe and not one response has been forthcoming. 

http://twitter.com/#!/search/adobe%20mcafee

That's just one search on twitter alone, but many angry news and blog sites are lashing out, even Adobe's forums are on fire, and Adobe's response??

Check their twitter account: http://twitter.com/adobe and you'll see Adobe seem to be high on themselves, performing self masturbatory smiley's and congratulations while blissfully ignoring a lot of angry customers. The Adobe juice they are drinking, yes, it must be that good.

Obviously denial working well for Adobe, and my advice, keep doing what your doing Adobe...because your doing an exemplary job of fucking things up better than anyone could have hoped for.

 

Congratulations Adobe! And very much looking forward to the flash funeral!

 

 

 

Posted by Stephen Scott
          

Microsoft proves yet again they should make vacuum cleaners...

..'cos truly no one can suck like they do. Seriously, when it comes to the last five years with their web browser's user experience and strategy, they win at the suck. Big time.

Were not even talking the issues of web standards IE have been plagued with, and why it has been so bad since IE5, I'm just focusing on trying to download the new version!

http://windows.microsoft.com/en-GB/internet-explorer/download/ie-9/worldwide  

 

I had to test with IE9 recently, and so with a glimmer of hope that things can't have got worse, and may have changed for the better, off I trot to be greeted with this monster page:

Download_languages_for_internet_explorer_9_beta
The download page alone, displays at least nearly 50 different languages and versions. Utter complexity upfront, because y' know the Slovenian Server version of IE9 needs to be on this download page...Yes I grant you this is IE9 Beta, so probably more a geek audience downloading it, but there are many others out there who will. They are called 'customers'. So for most people they then get greeted with this welcoming option;

Download

Now I know what this is above, but for most people I expect the following two thoughts to appear:

WTF is 32bit and 64bit??

and secondly...

WhereTF is Windows XP??

 

Nowhere, I can find on the site anything to say where the XP version is, and I have to use Google to find out that for over 50% of Microsoft's o/s customers IE9 will not be available for them.

Microsoft do have a statement;

"Since you're running Windows XP, you won't be able to install Internet Explorer 9 unless you upgrade to a more recent version of Windows."

The XP statement they have is very surreptitiously placed within a banner on the IE9 site home page, but it's not clearly marked to me, and if you end up on the download page via search engine as I did, there is zero mention of XP being a no go. 

So really...wow. A whole new depth of 'fuck you' is served up here. Several hundred dollars, of perhaps millions if your a business, just to be able to use... a browser.  It's clear Microsoft want your money and that's the experience I get. If you have not bought our new toy, effectively screw you and your business. It's not after all, referred to as 'Internet Exploiter' for nothing y'know. This is why your browser share declined for years, is still declining, and will continue to decline.

Dyson should concede, Microsoft again prove their power to suck.

 

 

Posted by Stephen Scott
          

How do colours affect purchases? In many psychological ways...

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Sat on this for weeks, but only getting a chance now to post this great info graphic of how colour affects your experience of the web so much.

And you thought you bought that thing cos you needed it! 8D

Thanks to Mrs. 'I am reading every link on the interwebs' Iza B for the share.
If your a web head follow her; http://twitter.com/mr0wka18

Posted by Stephen Scott