Web Geek™, Senior Manager, Digital @RMIT, a social media maven, Google-aholic, simplicity, UX and customer experience advocate, and a bit of a Star Wars nut. Hit my Google + profile below for more info. Kthnxbai! 
My favourite store, and one that just works as the customer generally wan't it to and with good prices.
Sadly still limited product availability in Australia from Amazon sites, but rumours earlier this year of a dedicated site, look likely that will change for us, and I for one welcome and end to rip off bricks and mortar retail prices.
137 million customers per week can't be wrong : )
This is exactly how many organisations treat our customers today. Scarily accurate.
Only just catching up on December reading and can't less this gem get by, in case some one in 'Shitfuckistan' (as the Oatmeal so delicately puts it on step 3) missed seeing this...
Everyone who works on the web (and those that manage those people) need to see this and follow Oatmeals bloody good advice! Not only a great satirist but great UX dude too!
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