Web Geek™, Senior Manager, Digital @RMIT, a social media maven, Google-aholic, simplicity, UX and customer experience advocate, and a bit of a Star Wars nut. Hit my Google + profile below for more info. Kthnxbai! 
My favourite store, and one that just works as the customer generally wan't it to and with good prices.
Sadly still limited product availability in Australia from Amazon sites, but rumours earlier this year of a dedicated site, look likely that will change for us, and I for one welcome and end to rip off bricks and mortar retail prices.
137 million customers per week can't be wrong : )
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via uxmag.com
Most of those involved in the customer experience of their web site or product will understand this stuff as basics, but rarely has this been presented so well, and articulated so clearly.
Giles Colborne explains his views on three types of users; Experts, Willing Adopters, and 'mainstreamers', and why you should ignore your expert customers for the most part.
I loved the way this is presented and spelled out in such an accessible way for all, and this just found it's way straight in to my amazon.com basket 8D
Buy 'Simple and Usable Web, Mobile, and Interaction Design (Voices That Matter)' now.
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